ServiceNow Alert chrome extension

Version: 1.1.19
ServiceNow Alert
This extension helps us to manage ServiceNow
4.33 Based on 6 user rates

What is ServiceNow Alert?

ServiceNow Alert is a alerts extension for chrome. it's a free extension and is featured in Productivity, it has 236 active users since released its first version, it earns an average rating of 4.33 from 6 rated user, last update is 3084 days ago.


What’s new in version 1.1.19?

                ServiceNow Alert show how many unaccepted tickets the user has in his queues in ServiceNow Application. 
If your queue has more tickets than before it will show a notification with the information of the newest one.

HOW TO USE 
- Login in ServiceNow;
- Install ServiceNow Alert;
- Set the root URL of your ServiceNow (default value https://aomev.service-now.com) in options.

If you wish you can follow just one group of yours.
If you have any search result of ServiceNow page which you'd like to follow too, just go to Options and paste the URL you'd like to follow and save.  

It will show how many tickets you have unaccepted in your queues in the extension icon.
If the queue has 2 unaccepted tickets and it has now 4, the notification will show the newest ticket that arrived.
Every minute it will check updates.

Version 1.1.18
- Add option to follow user's workflow.
- Change images for differentiate severity 1,2,3,4.
Version 1.1.19
- Following Workflow correction.            

How to install ServiceNow Alert?

You could download the latest version crx file or older version files and install it.


Preview of ServiceNow Alert


Technical Features:

  • Latest Version: 1.1.19
  • Requirements: Windows Chrome, Mac Chrome
  • License: Free
  • Latest update: Wednesday, July 13th, 2016
  • Author: ueneslucio

ServiceNow Alert Available languages:

English.


FAQ


Reviews of servicenow alert:


Tim Gillespie September 27th, 2016
Tim Gillespie

Like what I see.. Suggestions. Ability to follow multiple Qs/Searches.. AND ability to see/follow assigned ticket updates and SLA options.. I know.. a lot.. but would be so useful.


Jordi Nadal August 30th, 2016
Jordi Nadal

It allows having track of unaccepted tickets and tickets with pending workflow assigned to your group. You can also create new tickets with a simple click. Service now should provide something like this out of the box. Awesome extension!


Vignesh Mohan March 28th, 2016
Vignesh Mohan

Much appreciated effort dude, would really be useful if you can let me know how the ticket alert happens, what is the "X" mark in the icon

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