What is ServiceNow Alert?
ServiceNow Alert is a alerts extension for chrome. it's a free extension and is featured in Productivity, it has 236 active users since released its first version, it earns an average rating of 4.33 from 6 rated user, last update is 3054 days ago.
What’s new in version 1.1.19?
ServiceNow Alert show how many unaccepted tickets the user has in his queues in ServiceNow Application.
If your queue has more tickets than before it will show a notification with the information of the newest one.
HOW TO USE
- Login in ServiceNow;
- Install ServiceNow Alert;
- Set the root URL of your ServiceNow (default value https://aomev.service-now.com) in options.
If you wish you can follow just one group of yours.
If you have any search result of ServiceNow page which you'd like to follow too, just go to Options and paste the URL you'd like to follow and save.
It will show how many tickets you have unaccepted in your queues in the extension icon.
If the queue has 2 unaccepted tickets and it has now 4, the notification will show the newest ticket that arrived.
Every minute it will check updates.
Version 1.1.18
- Add option to follow user's workflow.
- Change images for differentiate severity 1,2,3,4.
Version 1.1.19
- Following Workflow correction.
How to install ServiceNow Alert?
You could download the latest version crx file or older version files and install it.
Preview of ServiceNow Alert
Technical Features:
- Latest Version: 1.1.19
- Requirements: Windows Chrome, Mac Chrome
- License: Free
- Latest update: Wednesday, July 13th, 2016
- Author: ueneslucio
ServiceNow Alert Available languages:
English.
FAQ
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What about others talk about servicenow alert chrome extension?
33% user give 5-star rating, 33% user give 4-star rating, 33% user give 3-star rating. Read reviews of servicenow alert
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How could i get help if there is something wrong with servicenow alert chrome extension?
You could find more help information from servicenow alert support page.
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How could i contact the developer of servicenow alert chrome extension?
You could send emails to publisher, or check publisher's website.
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What are the required permissions for extensions?
- alarms
- notifications
- tabs
- storage
- idle
- *://*/*
More about manifest_file of servicenow alert.
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How could i report abuse of servicenow alert chrome extension?
You could click to report abuse of servicenow alert.
Reviews of servicenow alert:
Like what I see.. Suggestions. Ability to follow multiple Qs/Searches.. AND ability to see/follow assigned ticket updates and SLA options.. I know.. a lot.. but would be so useful.
It allows having track of unaccepted tickets and tickets with pending workflow assigned to your group. You can also create new tickets with a simple click. Service now should provide something like this out of the box. Awesome extension!
Much appreciated effort dude, would really be useful if you can let me know how the ticket alert happens, what is the "X" mark in the icon