Avaya Communicator for Web is a ip extension for chrome. also, it is office extension. it's a free extension and is featured in Social & Communication, it has 4,000+ active users since released its first version, it earns an average rating of 4.34 from 29 rated user, last update is 936 days ago.
Connect and communicate with ease Easily find, connect and communicate with others inside the cloud-based business applications you use everyday with Avaya Communicator for Web. Avaya Communicator for Web gives you access to real-time engagement tools such as voice, video, presence, instant messaging, and conferencing services inside Salesforce.com, Google Apps and Office 365. Need Help Getting Started: Please visit: https://support.avaya.com/contact/ Avaya Communicator for Web supports Avaya IP Office Preferred Edition, IP Office Server Edition, and IP Office Select release 9.1.4 or later. Avaya one-X Portal is required, along with one of the following licenses - Mobile Worker, Office Worker, Teleworker, Power User. Salesforce integration requires Salesforce Open CTI and works with Salesforce Enterprise or Unlimited editions.
You could download the latest version crx file or older version files and install it.
Deutsch, English, English (UK), English (United States), Français, Nederlands, español, español (Latinoamérica), italiano, português (Brasil), português (Portugal), русский, ไทย, 中文 (简体), 中文 (繁體), 日本語, 한국어.
60% user give 5-star rating, 20% user give 4-star rating, 20% user give 3-star rating. Read reviews of avaya communicator for web
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This works great as a browser extension but it doesn't work with Salesforce Lightning like it did with Salesforce Classic. The click to dial still works but it doesn't create a call in the activity anymore.
It's great to have your Avaya phone system features accessible from chrome ragardless of where you are located(office, home, internet cafe etc). Choose between integrating to Office 365 or Google Suite and even offers Sales Force integration. I work at CTI Solutions and we have set this up for over 50 organisations now.
Believe it Broke 1/2 my users with the 12-27-17 update, waiting for support, will rate update when done (be careful if you have Teleworker user licenses using this)