What is Genesys Cloud for Chrome?
Genesys Cloud for Chrome is a user agent extension for chrome. also, it is cloud extension. it's a free extension , it has 50,000+ active users since released its first version, it earns an average rating of 2.75 from 8 rated user, last update is 911 days ago.
What’s new in version 1.0.14?
Genesys Cloud for Chrome brings your Genesys Cloud user experience with you wherever you go on the web. Providing an agent optimized user interface, Genesys Cloud for Chrome provides quick access to your call controls, status management, company directory, and performance metrics. Additional features include WebRTC Softphone and audio controls, configurable screen pops, click-to-dial/click-to-email, drag and drop conferencing, and more. Embedded directly in your web browser, Genesys Cloud for Chrome provides your most commonly used contact center functionality alongside every web application you use on a daily basis.
How to install Genesys Cloud for Chrome?
You could download the latest version crx file or older version files and install it.
Preview of Genesys Cloud for Chrome
Technical Features:
- Latest Version: 1.0.14
- Requirements: Windows Chrome, Mac Chrome
- License: Free
- Latest update: Wednesday, May 25th, 2022
- Author: Genesys Cloud
Genesys Cloud for Chrome Available languages:
English.
FAQ
-
What about others talk about genesys cloud for chrome chrome extension?
29% user give 4-star rating, 29% user give 3-star rating, 14% user give 2-star rating, 29% user give 1-star rating. Read reviews of genesys cloud for chrome
-
How could i get help if there is something wrong with genesys cloud for chrome chrome extension?
You could find more help information from genesys cloud for chrome support page.
-
How could i contact the developer of genesys cloud for chrome chrome extension?
You could send emails to publisher, or check publisher's website.
-
What are the required permissions for extensions?
- storage
- contextMenus
- management
- *://*/*
More about manifest_file of genesys cloud for chrome.
-
How could i report abuse of genesys cloud for chrome chrome extension?
You could click to report abuse of genesys cloud for chrome.
Reviews of genesys cloud for chrome:
This is getting one star as it needs more development. I am writing this review in the hopes that either Genesys or google look at this and get this fixed. I will be bring this up to my Google rep as well. With the default configuration you have no way to choose your region. Genesys Cloud has many different regions. The default here goes to their US1 region. My organization is in US2 and the user has no way to change that. If you try to config the json for this the extension will either once up with a 404 not found if you use the URL for the US2 region or if you use the whole URL for the organization logon then the extension will just load a blank page. However if you use those same URLs through the browser and not the extension everything works as expected. This is true on chrome devices and on non-chrome devices running a chrome browser. This needs to be fixed as it would be unusable for any organization that is not hosted in US1.
Works well for click to dial
cannot no find my organisation using this extension