Reviews & Comments of Tenfold chrome extension

We have nothing but problems with the system at our company... There is always a bug to try and work through to fix. Would allocate more time to discuss with the company, but the issue has been prominent for the last few years of using it. We talk to many people and nothing is ever truly fixed. That said, I just keep uninstalling and installing to deal with the issues.

It's buggy and it sometimes won't integrate properly with my soft phone.

With Tenfold, we were able get our Salesforce & Broadsoft platforms linked up with ease, and the attendant growth in overall call volume and closed-won opps speaks for itself. The sales automation benefits have been solid, but it’s the actionable clarity provided by their call data and prospect interaction analytics that's proven to be the real value prop. Particular kudos to their responsive dev team, who have worked hard over the last few months to accommodate our custom requests. If you’re operating in the outbound sales arena, I'd highly recommend you explore Tenfold’s wealth of CTI solutions for your own team. Thanks guys!

TenFold has been a huge improvement over any previous setup I’ve worked with and makes life so much easier. TenFold helps to increase productivity and save time. User adoption is simple and it integrates perfectly into my business phone system and our CRM (I’ve used it both for Salesforce and Unsightly). The interface is simplistic but useful and utilizes space in a great way. Our team loves using the product, plain and simple. We tried Inside Sales in the past and it was a tough experience and expensive. Customer service is the best part. It’s hard these days to get great service and support without paying an arm and a leg for it. Like any software, we’ve had tiny issues here and there…but the TenFold support team has always been here to help. I’ve used the product for quite a while now and it keeps getting better and better. This great product absolutely pays for itself “tenfold” (guess they came up with a perfect name for the company).

This saves us a ton of time at work. Love it!

This tool collects data about your sales phone calls that is otherwise hard to track, but very valuable to have. It integrates well with Salesforce and our phone systems. The customer support team was very responsive and helpful in getting us started and answering our questions. Thanks for this great technology!

Super cool tool our sales team recently adopted. Still some bugs in the system, but the team really takes ownership of their product and support has gone above and beyond for us.

I use Tenfold on a daily basis to track and log calls; the integration on our end was almost seamless, with a superb support team standing behind the product. We noticed an immediate boost in productivity, and three months later, numbers are continuing to improve. This is definitely one to add to the tool belt!

Almost everyday items don't work super frustrating

I really like the promise of this tool. It provide great tracking information. We have had some challenges with stability that Tenfold is working through for us. I hope it will get better over time.

Slows down salesforce and browser, auto reassigned leads, creating extra work to reassign the leads back and local presence doesn't work. This is supposed to save my time and it just takes more of it. Opens the call screen in any tab you have open in any browser window, making it annoying during a screen share. Do not recommend.

Callinize is a game changer. Increase productivity, improves user adoption. The time savings makes Tenfold a no brainer. Tenfold pays for itself in the first week of every month.

This is such an amazing tool to connect FreePBX to SalesForce, it also keeps nice stats about the call center agents. Kills two birds with one stone!

This is a great tool and integrated very well with my business phone system and our CRM, Insightly. Customer service was also top notch.

Callinize is fantastic, the popup is very simple but it contains a lot of information in such a small space.

Fantastic system. Links very well with CRM and gives me such easy access to critical notes about each person calling, BEFORE i pickup the phone!

I installed this extension over the Thanksgiving holiday just on a whim. I ran into some PEBKAC issues(problem exists between keyboard and computer) but was surprised that Callinize support was there to help. The quality of support was top notch. I couldn't believe that I was receiving world class level support...ON THANKSGIVING evening from the founder. These guys are committed to their product and to ensuring smooth integration with other disparate systems...This extension along with my SIP phone number really helps my SuiteCRM integration.

NEw extension still a little buggy very occasionally. But usually when you close your browser and reopen it it is fine

Very very helpful support on getting our system setup! Thanks a ton!

Honestly Callinize is a great improvement over my previous setup. I love the follow up feature and being able to track my leads through their interface. Now my CRM actually works, instead of me battling with it!

Great app. Really lets me connect with customers.

Where has this been all my life!