From January 18th, 2018 to March 9th, 2023, 84% user give 5-star rating, 3% user give 4-star rating, 1% user give 3-star rating, 2% user give 2-star rating, 10% user give 1-star rating. for Dux-Soup for LinkedIn Automation chrome extension.
Works very well for us to generate leads, and their customer support (we spoke with Betul C.) was excellent -- Betul went to the trouble to mock up a few different scenarios for pricing to help us get a full picture of what plan would best suit our needs.
Works perfectly and the support from their customer service is very fast and helpful. Their response are prompt with the perfect solution.
Dux-Soup is honestly one amazing tool. The automation is really next level Tech and the way it just streamlines my work is really great. The support, absolutely fantastic. They really have a great customer service business and that is what is so important. They care about their client. Thank you to the Dux-Soup team for this tool . My prospects gave grown over 1200% in just one month.
I only started using Dux-Soup today but the response from the support team has been brilliant. Fast friendly and super efficient.
Love my Dux-Soup, and the support has been highly responsive if only through email. It's taken my linkedin communications to the next level for sure!
If conflicts with other chrome extensions working on the same page (by actively deleting their iframes). I have to chose which extensions I want activated on the page at any given time, which is super frustrating.
Just started using it, and now my LinkedIn automatically opens and closes constantly. Also it makes LinkedIn very very slow, just typing a message to someone takes 5 times the amount of time it used to. Anyone else have these problems? Not yet finding it user friendly despite watching hours of videos..
Dux-Soup Customer Service is amazing! Gin and Domi always give the proper information for me to learn the features of Dux-Soup and assist me on how to run my drip campaign slowly but surely and not being limited by LinkedIn every week. The tool works smoothly and it helps me a lot to search my target audience. Automated messages and follow-ups features are amazing to use.
Vlada K. is amazing! She helped me set up Dux Soup from scratch and now I can track all the info and have the campaigns up and running! So much better than my Hubspot account manager and the company we're paying to help us set up the CRM lol. I am obsessed with these tool and how easy it is to use =)
Dux-soup is a fantastic tool, I'm really loving it and have launched two campaigns already! Big shout out to the Dux-soup support team who reply so quickly and really try to understand any issues you run into.
Great customer support!
Not only a great product but als a great team with an amazing service and probably the fastest response service ever. Thank you
Awful to use. Crashes every time I use it. Forces me to turn off all extensions and clear my history browser in order for it to work. NOT RECOMMENDED.
Amazing customer service, very quick response rate.
Awesome products and great support, we're in good hands!
Great extension! Opened up avenues to potential clients I could not previously reach so readily and effectively. Runs like a champ with little or no help.
Product is great and the support is better. Very helpful and got the job done in minutes.
Does as advertised. Wonderful product!
Awesome product! Customer service is A1. Highly recommend.
Great tool and wonderful customer service!
The support team help me to solve a problem in a few hours, I was trying to solving alone for a 2 weeks!
To be honest, Duxsoup was awesome but lately its been having major issues. Every time you start the dux there is an issue, it stops automatically, and I have to delete and reinstall it every day. Service from the company is very poor when you ask them for help. Always so many instructions to follow but all leads to the same place. Nowhere. I am using it but will probably look for an alternative soon. Yes it does generate loads of leads, but its annoying at the same time
Excellent support!
Very helpful tool. Like it a lot!
Great customer support and product!
lots of bugs; sort of works but messes with the conctacts and campaigns at the same time; 1 extra * for responsive support
Works good once you get the hang of it. Support is very fast and spot-on.
I'm a Growth Hacking and Marketing Intelligence Heavy Weight World Champion killer-expert, undefeated since 1997... Dux Soup IS (and I test everything, permanently) the best tool in its class, on every aspect, and from far. It's copied, parasitized, url-squatted, critized by loosers : don't hesitate, it's worth the Pro plan. I think the Turbo plan is a good idea, but not matured enough (but could become hugely powerfull). The problem is that Dux is so performing that too much people use it yet : the question is how Lkdn did not kill them yet ?...
I've been using Dux-Soup Pro since 2015. They are an essential tool for me and my business. I keep discovering new ways to use it with tremendous returns. Their customer service is incredible - quick responses and straight answers. Dux-Soup does a phenomenal job keeping up with the constant LinkedIn changes. A Winner and they make you a Winner too!
Love the product - support is outstanding....
Great app. Support really helpful
As a tool it works really smoothly and is easy to download and start using. The tutorials, facebook groups and support really help me use it to its full potential (and understand the tricks of how to improve output). A really low price point too. Thumbs up to anyone that needs more leads.
I can't log in I've tried it several times
Got banned from Linkedin because of this extension. No security - any Linkedin software that is a chrome extension will get flagged by Linkedin and banned :(
Looked promising when I installed it. Ended up managing it every day and getting no results out of it. It is glitchy and unreliable. Moreover customer support is slow and doesn't help to solve problems. They respond out of courtesy rather than helping you resolve the issue of the app being useless. Waste of money.
Freaking amazing tool if used in the right way. Was really not being too efficient with it and browsing the features until couple of days ago and I am freaking killing it with automation right now. Doni from customer service is amazing and very helpful. Great work guys. AND DON'T MISS THE WEBINARS! It's very helpful.
Excellent customer support. Used the chat to solve an access issue and was walked through the resolution process with easy to follow instructions (and screen shots when necessary) Keep up the great work!
Great extension and very helpful support! Thank you
I have been using Dux-Soup for about a month now and it is working well for me. Messages are being sent out. Easy to use. Great features to help me in marketing on Linkedin in a way is personal but not labor intensive. Extremely helpful, and a must. No red flags for me. I know many others using it as well and it comes highly recommended. What I can say most of all is the customer support is beyond spectacular. They are very responsive. They provide direct and clear answers that address my question or issue. They use screenshots to help guide me also, which is super helpful. They even set up a call for me to get a one on one to clarify a few things I didn't realize. I can't express more in words how appreciative I am of their support team, their patience, their always willing to help approach, and everything else they do. Much thank you's to them. And I recommend their services to anyone. Their service and value is completely worth it. I have the Pro package.
Automated Followups don't work correctly.
They took two payments for an annual subscription today and not able to resolve the issue, I have been billed $135 twice this morning, for a product that I thought I cancelled my subscription for 6 months ago as the software kept crashing my PC and LinkedIn account, be very careful with this
Saves time and hassle, constantly updated with new features, supported by a friendly and responsive team!
The best product out there to generate -- and manage -- leads efficiently from Linkedin. AWESOME support, (thanks Will!)
Great product but don't waste your time. VERY GLITCHY!!! Has repeated trouble syncing with your google ID, requiring resets that may or may not work, but are never permanent. This is such a common problem that they have a dedicated support page to the problem---which does not work. Support apparently is using old version of google because the pathway they give to fix the problem doesn't help When it works, it's great, so I'm still wrestling with the support issue. May raise the star rating based on results but for now avoid despite how good it does when it works. Life is too short.
Will was awesome. Thanks for your great support.
The app is easy to install and easy to use. And it works great! Wonderful customer support. I'm getting lots of leads, and new clients!
Great tool for building your network and love the integration possibilities with Zapier.
Its excellent, got a lot of business out of it.
They have charged me two times for Pro subscription but subscription is still not active. I have tried to contact to support but no reply. Very poor support. Refund my money.
Huge prospecting tool! Use Dux Soup every day, including the weekends. The program has immensely boosted my outreach/productivity
excellent service today!!!
great tool
POSSIBLE SCAM - They took my money but didn't give me my Dux-Soup Points In order to download email addresses, you must purchase "Dux-Soup Points". I've tried six times to purchase "Dux-Soup Points". Each time the purchase goes through on Google Pay but my Dux-Soup account still shows zero points. I've tried three different credit cards, six different times so I've now spent $90 and got nothing in return. Google Pay shows the transactions in my history, but Dux-Soup shows a zero balance. I use these cards extensively with Google Pay (including several times today) so it's not a problem with the credit cards. With almost 50,000 users listed on the Chrome Extension page, I thought this would be a great package for lead generation from LinkedIn. It's hard to believe they have so many users but the software just doesn't work.
Great product, however what really makes a difference is their quick and helpful support team.
This extension works great, and the Support service is very agile and dedicated.
Base product is ok. The email downloads credits is broken.Charged me, but didn't add credits to account. No way to contact anyone online or reverse the transaction. Ending up stopping the transaction on card. Everything else is great - just maybe check before in app purchases!
Love this extension! This saves me so much time. Customer support is awesome and always very quick to respond. I cannot say enough good things about Dux Soup!
Amazing support and experience - wonderful team. Worked with lots of such tools and this blows the others out of the water - can't recommend too highly!
This product is just simply amazing! Works like a charm and even when I needed tech support, the actual owner/founder Will, helped me out himself. He figured out the glitch in just a few minutes and I was off to the races again. Highly recommend it! Ed
Great product, great customer support, great value. If you aren't using this, you are doing something wrong.
Spoke to Will about 10 minutes and he resolved my issue so well! He listened, and understood, and found a solution when noone else has been able to. Thank you SO much! Nicole T Bergstrom
If I could rate this out of 100, I would give 200!! Fab service, and very prompt and helpful (genuinely caring) customer service. I have made many great contacts via linkedin
Incredibly fast and helpful support! Great product!
Had a great demo of the product by Will and as a result the entire sales team want to use Dux-Soup. Great support articles and a fantastic product.
great product to build your spear of influence on LinkedIn. Crashes sometimes and the tool bar extension goes away, always a challenge to get it back.
Awesome Product!
This plugin has helped me generate HUNDREDs of leads for my business. Keep up the great work, I am proud to support this company!
Great app and super helpful support! Really fast response times if I ever needed any assistance. Definitely recommend.
Worked probably too well with 36/46 people responding to my message on my initial test! And a testament to making sure you are targeting the right people!
I love this extension for keeping notes about contacts. Will, who I spoke with in tech support, was extremely helpful in resolving the issues I was having with the extension
the customer support guy Will was great in helping me to resolve issues.
Fantastic support and a must buy add-in for anyone in sales!
I love Dux-Soup! Thanks for adding the new feature-Remove a contact from your network. I was waiting on them to build this tool to remove unwanted connections in bulk.
Had a great support call today. Their customer service is remarkable. I really like this tool.
Simple to use and very efficient
Honestly, I've already generated leads that have been converted to more than $30,000. Amazing tool for lead generators at any company. Brilliant idea and keep up the good work! LOVE your product!
Dux-soup works perferctly. We could build a greater audience and sell more with it. The service was also really good. Thanks for your help Gin!
Great product and the service call was amazing, resolved the issue right away and Will has a great personality. Thank you
Awesome support.
Great product/service and tech support has been very helpful.
but i cant get the phone number and email id by using this link,surly we can get an accurate database
Good thing.
Software works great. Support is excellent! Once and a while there is a glitch but they fix it very quickly. I am getting business and very happy!
Excellent app and support. I went from manually sending 657 messages over 6 hours to activating Visit Profile and bam it took care of the messages to the other 500.
Perfect app great attention all apreciatedd
Support was very quick and helpful.
Great support ... product saves me hours of clicking!!
Nice product
Incredibly responsive support. ANy problems they get on to them. LOVE the product!
Great tool for building your network...
It's a great app. Customer support is excellent!
What outstanding support, Will. I think Dux-Soup has the best support on the web.
Amazing tool and customer service is ace! Thanks Will!
Their customer service is really supportive and helpful. I had a technical issue that needed to be solved and they were willing to schedule some time on Skype to take a look at it.
Incredible client services !
I spoke with Will, founder of Dux-Soup. Response was great, he really helped me out.
Its simply great. It works like a sunshine.
The support was wonderful today, thank you!
Awesome Product, Take lots of load of your shoulder. Best product for Lead generation
Excellent for developing leads and LinkedIn connections.
Great product. Doesn't hang like some other similar products and you don't have to go restart it.
I have been using Dux-Soup for past 6 months and have amazing results. No more cold calling and attending lots of networking events. The innovative Dux-Soup helps me get connected with extremely busy professionals who cannot be reached via cold calling or wouldn't even attend those networking events.
Excellent software that automated what was a time consuming and mundane task. I ran into issues at some point and their support was great. We skyped and they helped me resolve it.