From November 13th, 2018 to April 16th, 2023, 85% user give 5-star rating, 3% user give 4-star rating, 3% user give 3-star rating, 9% user give 1-star rating. for CJDropshipping chrome extension.
Agnes, is one the best helper through out. He helped me a lot in every step. Thank you so much.
very good and easy website for dropship
Ken helped me a lot and speed up the dispatch process. Thank you so much!
Great Service answered my question and was quick. Thanks to Alan Yang
Very happy with the customer service from CJ Dropshipping. Especially from my agent Yvonne Xu who is always very helpful and quick to respond.
Very helpful staffs as always, specially to Rebecca Lin who helped me so much about my worries.
I have been dealing with Roxanne at CJ Dropshiping and she is amazing, what a great person to deal with. Amazing Service
Im just starting with this kind of business and definitely have lots of question, so thankful with Sameen for answering my questions.
CJ is amazing for all shopping needs! My only issues lie with connecting between the stores. Otherwise, amazing user-interface and very helpful staff! Many thanks to Flo Ma and Box Chen for all your help!
CJ customer service is awesome, they answer every question quickly and easily, the support is great. Thank you to Billy and every other agent I have dealt with over the past two months. Thank you all!
Great Company to work with and the customer support is excellent. Alan helped me today and was very efficient and resolved my issue with no fuss.
I absolutely love this app! Dropshipping with just a click of a button.It's incredibly user-friendly and has all the features I need to make my life easier. Also you are given a personal agent to help with all your needs. Cherry Xu is more of a friend than a personal agent who i recommend 100%.
Great customer service with great personal agents to help you at every step. I had a great experience with Alina Liu A++
CJ agent Billy was great. Very quick to respond , Had me up and running in know time at all. very detailed and show pictures for what i had to do. Very Please with CJ Dropshipping so far so good. keep up the amazing service.
I had an excellent experience with CJ! Ceci helped me out and was perfect! she was very nice, gave extremely fast replies and overall had a really great experience with her! If you ever have Ceci as an assistant you are in luck! I 100% recommend CJ Dropshipping and Ceci!!
I was extremely impressed with Turbo Wang and his assistance today. I needed help combining product SKU's of two products I wanted to bundle together and he completed my request within 5 minutes. Thank you very much Turbo!
Amazing app, it has a wide product selection to help with my dropshipping store. Cjdropshipping also lets me list, source and connect their products with the products I want to sell. They even set you up with a personal agent. My agent is Rebecca who provides amazing customer service, replies within a minute and has helped me so much in my dropshipping journey.
Great Support from Cj team named as Cherry Xu.
its really great to use that and shelly yang is great and happy to work with her. very fast to solve problem and get resolved any other issue also it happy to do business on CJ because of her that great
Rebecca (my assigned agent) was very helpful and extremely quick. 5 stars from me!
I loved the service of michell luo he is fast to respond thank you
After setting up Shopify store and CJ App, I got an email from CJ very promptly assigning an Agent to my account. I had lot of queries and contacted Jin. C. Faung who was my Agent. He was very professional and clear in his answers and clarified all at once. Spent good amount of time and patience to take all my queries. Very informative and helpful advice. Now, I have good confidence that, I can have a good start of of my store with proper support. Thank you Jin and CJ Team.
I have experienced the highest levels of customer service from Sita Cui. Information was accurate, responses to queries were turned around very fast. Answers were clear and where necessary detailed enough for us to make informed decisions quickly. I can say CJ's customer service is far better than USDROP.
I am appreciative for Turbo Wang, as he gave me a lot of helpful vendor information when I needed it about the Chinese New Year for my shipping needs.
This app is great. If you ever have any problems, Roxane Liu is the best. She always resolves my problems instantly. Owning multiple companies has never been easier.
Alina Liu communicates very well and responds to questions about an item very quickly. very good customer service!
Mary li was the best in support team and helped me to resolve my problems and good communication over all awsome to use and resolve problems in qucik time
Yuki Lau has helped alot , detailed and fast answers
Whalen Zhu Great help answered all my questions and was patient.
Niky Huang has been an amazing help from the very start ! Grateful to be working with such a genuine person who's gone beyond to find us the best EVERYTHING for our business. Definitely looking forward to working with Niky again, thank you !
Pleasure working with Cj support, very fast with responsive and dependable when resolving solutions.
Love using CJ. Easy to use interface and friendly CSRs
Thank you, Jocelyn, you had been a great comforter on how you talk and comfort customers. Having customer service is one, having Jocelyn as an excellence relation is another. Thank you, CJ and Jocelyn, for your good support.100%
Best support
CjDropshipping is a game changer, and what makes it easier to use it, is that they have an amazing costumer service. Phoebe's service is the best, patient, answers all questions, is here for you when you're in need and cares about your success more than anything. Thank you Cj and Phoebe
I had a very good experience with CJ! Flo helped me out and was perfect! she was very nice, had fast replies, nice manners and overall had a really good experience with her! If you ever have Flo as an assistant you are in luck! I 100% recommend CJ Dropshipping and Flo!!
Fast and great customer service. Bruce Li answered all my questions. Great Job!⭐️⭐️⭐️⭐️⭐
They Totally Solved My All The Problems, Ahh in Love with CJ
I am really impressed with the reply of Rebecca Lin. i was able to know what's up with my order. Thank you Rebecca Lin for your help,
amazing service Alina Liu
Saturn was very helpful, advice on-the-go and everything is clear now :)
I am really impressed with the speed of responses I get from Whatsapp support. I also really appreciate the advice I get. Thank you Sita Cuion for your help, it's very important because I think it's easy to find products but it's not easy to find excellent support!
best customer service provided by Alisa Liu. its my first time that I used the customer service in cj platform and she help me with her best and guided me like a friend. looking forward to your continued support dear, thank you.
Good customer service. Cristina Chen was very useful!
I am impressed with your customer service. I must say that it is so efficient and quality. They worked very diligently to solve my problems and I look forward to doing business with CJ Website in the future. I am especially grateful to Madam Rebecca, who has given me the utmost support. I have never seen such efficient service from any ecommerce website and I will inform my friends about this. Thank you.
shelly yang was great and help me to resolve my problems and good communication over all awsome to use and resolve problems in qucik time
Mandy Lu is amazing! She has been helping us a lot anytime we need, even if it is really late! We have an excellent communication and every single of our issues is solved. CJ is excellent!
Loved the CJ Dropshipping customer services is one of the best. I was having trouble understanding few terms in a product but then Ginger Jiang helped me out with it, Thanks to them I will be able to continue working without wasting anytime on my store. Thanks again.
Wendy Yuan is a professional and highly motivated agent. She has helped me alot in CJ and always gets things done on time. We highly recommend this plugin
I have a lot of issues with some of the CJ services, especially about the product description and pictures from suppliers are very poor. Inventory goes suddenly out of stock without any notification and have to refund many times back to customers. Previously I had worst personal agents with totally non professional attitude but now since Vincy Xi has become my personal agent things have changed for me. I would say she is a real professional, very supportive, friendly, a lot easier to communicate with, and she resolves issues very quickly. I think she is the only one in CJ staff who is devoted to her work and gives everything to it. I gave 5 stars only because of her. I would like her to be my Personal Agent at CJ forever. Thank you Vincy Xi for your support.
Great App! Special thanks to Robert Yang for incredible and quick customer support!!
CJdropshipping is the best APP! Alex is my personal agent. He always helps us solve all our problems. He always there when you need something about running the app. He will help you as much as possible! CJ is the best!
Been using CJ for over a year now and they've been awesome for starting out. Easy to set up and use with pretty good customer support. Shout out to Michell Luo who helped me solve an issue with my orders extremely quickly.
alex and remi are amazing! Their customer service exceeds any expectations i had. I would absolutely reccomend.
Debbie Lai has been great help to me figuring out some things with my business. Much appreciated
June from Customer Service was amazing, answered all my questions and explained everything so that i felt comfortable. Top Notch service
I had a few issues was super worried but Remi was super helpful! Best app to use for dropshipping and amazing customer support! Thank You!
I had a few issues was super worried but Remi was super helpful! Best app to use for dropshipping and amazing customer support! Thank You!
I had a few issues was super worried but Mango Fu was super helpful! Best app to use for dropshipping and amazing customer support! Thank You!
I really loved this. The staff was very helpful and nice the person i ran into was Ginger Jiang. Thank you so much definetly coming back for the services.
I just got my first few orders with CJ dropshipping and some questions about placing my first orders, Staff member named Ada Qiu helped me with my problem very quickly, so far I have had great experience using this company, the staff reply to any queries very fast.
Great app and great service from the CJ team. Thank you to Mandy for always being available and helpful.
Good service in general, had some hiccups here and there like sourcing payment and general issues but managed to get things resolved by the staff. I want to add that some problems were caused by the fact that I'm new in running an eCommerce business, but managed to learn a lot thanks to the whole staff at CJ. Thank you to Zoe Zeng, Ruth and others for helping me. If you want to start in eCcommerce and/or the dropshipping business, CJ is one the best out there.
good service from Shicharl!
Best Service from Connie Jin
Helpful responses from Diana. Excellent Service.
This is best platform for drop shipping needs. My agent Xin is very responsible and helpful and respond fast on time. She has helped me solve many problems which shows her seriousness and responsibility of taking her work and customer support to another level. Its been amazing journey of more then one year working with her and the platform great experience.
Great customer service. Very happy with the consultation of Cristina Chen and Allison. Always help me out when I have problems. Fast response and very friendly.
This is so easy to use and Ayden Yang always helps me out and provides amazing service!!!
Had a great experience with the app and customer service was great as well. Supplier response quickly to my queries and had a great chat with Ada Qiu, and she solve my queries. Thanks
Vincy Xi makes the Cj Dropshipping app much better. The company is very good but Vincy is the best agent!
CJ Dropshipping Is very good and easy to use and i had great support from Saturn Wang she is excellent and very polite. Highly recommend Saturn Wang for everyone.
CJ Dropshipping has the best customer service hands down! I felt so lost and confused because I couldn't find my tracking number. That's when Mary Li jumped in and solved all my problems. I will be using CJ Dropshipping for all my future needs, knowing that I am in great hands with agents like Mary Li. Thanks again!
It was working good for me for a couple months until today I am unable to source any items. Google Chrome extensions wont allow Cj to pop up. Its very annoying
Is very good and easy to use and i had great support from Mary Li she is excellent and very polite
5 star Praise for Michell Luo. This is the best customer agent that I have ever met. This agent helped me so much, and they stayed in contact with me throughout the process of what I needed help with. And they resolved my problem really quick. I cant thank this agent enough, they did an amazing job.
Great support from Ayden Yang. He's been very patient and quickly responsive with good answers. Highly recommend Mr. Yang for everyone.
I love this dropshipping servince, helps me out at my lowest points. Bruce Lin was a great service agent and helped me with ALL my problems!
Best dropshipping platform out there, escpecially for beginners. Excellent guide and customer service. Angel Li from customer support was so helpful to me as a beginner in dropshipping.
Flo Ma from customer services was a ton of help and super easy to work with. 10/10
Great supplier support from Connie Jin from the CJ Dropshipping team. Her responses are quick and she is very friendly. Thanks Connie :)
Great customer service! @Ruth Thank you for giving me great service!
I loved Mango Fu, Helped me with my questions and my problems
Very helpful staff, will most certainly come back for their services
Efficient service and friendly customer service!
Very good Customer service from Ruth. They respond quickly and helped me solve a lot of problems.
Best dropshipping website, good service and fast shipment. Shicharl id helpful
My customer service agent: ADA was the best, she knew exactly what i needed and was able to help.
excellent Service.
Fast, and helpful responses from Ayden Yang. Great customer service.
Very good feedback from my consultant Ayden Yang. Fast response and good vibes
Great customer service from Mary Li. Very helpful and nice.
Easy to use platform for listing items. Was a bit confusing at first with working out USD to AUD and annoying that its something I always need to be on top of, as well as making sure I select the right shipping company as I thought it defaulted to this when listed. If could set all items (on personal account) to charge AUD all the time would be awesome. Help is always available. My agent Aydan helps me a lot with issues and takes time to explain and help me get the outcome I'm after.
Thanks to all the team at CJ and my personal consultant Ayden for her help with any questions I may have. CJ are the best at sourcing and provide great service and delivery.
I really appreciate Mango Fu for the enthusiasm and nice personality, she helped me solved most of the problem that I have since I'm a newbie in CJdropshipping. I would recommend to people use it!
Amazing extension, good service.
Nice Extension! My agent Diana is really helpful.
5 Star Rate for Phoebus Wang most helpful customer service agent that ever meet before Fast response helps a lot on our business procedure
Estella is great, she helped me to recover my old account. Very decent behaviour. Thank You.
does it realy work? i mean i have been trying for 30 minutes to list my products to store and all it does is shows errors gonna uninstall it
Be warned, CJ Dropshipping does not respond to messages, so if you run into a problem you're on you're own.
it doesn't work on Linux OS, I can't login
Good thing
I gave it a 4 because overall it's a good extension. I've been using it for a while and I never had an issue. However, I'm now using a new chromebook and I don't know why but it isn't working on this device. It isn't logging me in. I put in my log in information and click the login button but nothing happens.
good customer service help
I am from Malaysia, Installed in my laptop, but once click "Go to 1688", it will hyperlink to 1688 official website instead of within CJ dropshipping platform, unable to select products for listing etc, Why is this different from previous ?
Sometimes it works, sometimes not
i hv installed the extension , but all is say is we detected that ur extension is not installed . I hv restart my pc , restart the google chrome , nothing works!!
omg i love it ,its verry helpfull my agent is alex chen verry nice to me .he help me anything so nice.now with cjdropshipping i can buy and sell anything from 1688 ,taobao and aliexpress .verry recommend for this apps so helpful
It's grayed out and doesn't do anything.
Currently having 3 orders worth over £1.5K and nobody is answering my queries or disputes. It's been over 2 months and orders have not ben shipped. From what i can tell the money are lost and it looks i will not get refunded. Please don't get rekt and take precaution when dealing with this app
Very diiferent from other DS source services. Very intrigued :)
waste my time i make 4 order after 10 day they tell me that they don't have the product
Does not work! When i was click on, it' will automatically to move on the other page
Thanks to all the team at CJ and my personal consultant Skye for her help with any questions I may have. CJ are the best at sourcing and provide great service and delivery.
Does not work. When I try to put a product it tells me to sign in. When im alreay signed in cj and ali express.
Amazing Extension! -George