Reviews & Comments of Qantas Shopping Points-Prompter chrome extension

Worked fine and then just stopped working, super annoying miss out on points all the time because i think its working but turns out it never registered the site.

Simply doesn't work. Collects your data but never gives you points. This is predatory data harvesting for no benefit.

It was working really well and then all of a sudden stopped working one day. I've tried deleting it and redownloading, clearing my cache. Not sure what else to do and the Qantas support team never got back to me.

I used this on my old computer & it worked fine, except for the fact that it blocked out items on the website screen & the tracker screen could not be moved { as stated but plenty of users }. It seems that from 2021 up to today this still applies, as well as that everyone is saying it does not track purchases & QFF points are not received. Also it is disappointing to see that contacting Qantas to get points missed is useless & does not achieve anything. It seems like Qantas need to work on it to get it working properly like it used to a few years ago, instead of leaving it in the " Too Hard Tray ". Recently updated my computer & forgot to install this again until today. I am hoping that things have improved with this, although only time will tell. C U L8R Phil

Doesn't work, there is no tracking back to qantas it's a Scam

Qantas doesn't track the purchases made only by the use of the plugin. They only will track if you use the website. So this plugin is completely useless. Avoid installing it on your browser.

For some reason some sites dont track at all (City Perfume as an example) and other's start tracking then you go to check out and it stops tracking (Sunglass Hut - well at least it seems to stop tracking according to the chrome add on and little pop up disappears) Emailed the Qantas Shopping team the issue and they responded without actually answering my question... just a copy and paste job....there customer service is awful across the board when it comes to frequent flyer points...they don't actually listed and just have templates they send. I literally have a 92 email thread with them chasing up some frequent flyer points from a flight....

So i just read that the stores pay qantas fees for this which explains why my points are missing, possibly the stores are not declaring them to qantas. qantas help - phone and email are of absolutely no help, long long waits on the phone, put through to many many different departments before being hung up on. They ask for receipts showing how i paid - i used my qantas mastercard!! but that evidence is not good enough. i use the tracker which sole purpose is to track points, i use it religiously and yet points do not appear from certain retailers. I'm extremely disappointed.

Points never go through & when you email Qantas, you end up in a loop of "please attach this information" 4 times in a row, (which you do every time, it's like they dont read the email and are probably a bot) then end up giving up

Works 50% of the time. If that. I constantly have to contact Qantas and then they reject legitimate purchases when using this tracker. It should be seamless. It's just not.

It is missing points and following up missing points is annoying. This needs more work.

Does what it says on the box. You do have to remember to tap the box that pops up to start tracking (which I've forgotten a couple of times), but otherwise works well. It also shows in Google results which brands earn you points which is a good reminder

I am earning more points using the points tracker - I have been visiting sites that I wasn't aware had QFF points to earn & the tracker popped up to let me know, which was helpful. Now just to get a similar thing working from a mobile device - I make most ebay purchases on something other than a desktop.

Only about 1 in 5 purchases on Ebay actually get acknowledged by Qantas. I have lost thousands of points due to this. Trying to get your missing points is like getting blood out of a stone the process is so drawn out and then they deny you what should be given. It is all very hit and miss with Ebay purchases.

I would not bother you don't earn enough points with Qantas !!!

Love it with Covid19 I've been shopping online constantly earned so many points.

Love having the points tracker reminder only issue is that it frequently blocks the shopping carts on pages I visit and you can't move the window. A wee bug but I can usually get around it.

Easy to install, and the prompters tell you exactly what to do. And Qantas keeps you in the loop all the time. It's excellent and so handy! Love this extension.

I like to get extra points, my only problem with it is that it's in top right corner and I can't login or see a shopping cart. It would be good if I could move it around.

I love it....anything that gives me extra points is wonderful...If you love shopping on eBay then is a no brainer to install

Easy way to add points to the reward programme. 5 Stars from me.

Every time the points tracker pops up it covers the Checkout Bag or Checkout Box - so to actually go to the Checkout and make my final payment etc. is impossible as I have to cross off the points tracker to get to the Checkout Bag. I am assuming that X-ing it out or crossing it off cancels the allocation of points? Maybe you could advise what crossing off the points tracker does. Thank you.

Very good for tracking my online shopping and earn Qantas points.

I find the Points Prompter very useful as I wouldn't bother to constantly go into the Qantas shop and look for a store. It's a bit annoying that the points prompter sits over the menu. I have to close the points prompter to access the menu and then I am never quite sure that my purchase is being tracked.

I love the Point Prompter and have shared it with everyone. But i agree I would love to see a tracker of what I purchased and how many points I gained using it linked to my Qantas account, app etc. I would like an easy point to what stores are on the tracker. The little notification comes up which is great, but I am never quite clear if it is tracking automatically, if I have to click on it etc

I love it....anything that gives me extra points is wonderful. I am not sure if it is hit and miss it seems to work for me. Thank you Qantas.

It's great. As a lot of my purchases are done online, I know instantly if I'm getting points.

Great to have the points tracker pop up as I am shopping, earning more points I may well have missed!

This is a good idea however when i first used this i was not aware that you needed to click the earn Qantas points, as it popped up on the screen i assumed that it was tracking this, missed out on 500 points

I am earning more points having the "points tracker". I have shopped at sites I didn't know had points to earn & the tracker pops up to let me know. Well worth it!! Very Happy I have it.

I love having the prompter as otherwise I wouldn't be bothered checking if a store offered points - I have therefore earned a load of points I would not have otherwise. The only thing that is slightly annoying is when the prompt comes up and you click Track points it takes you back to the homepage of the site you are on rather than the product you were specifically looking at - but only a minor thing.

The concept is excellent but it would be nice to be able to move it around the screen. Often it's covering something I need to see.

Works well.

Fantastic app. I'd never remember without it.

Fantastic.I can now track my order and get points

Works okay, but keeps on popping up ads as chrome notifications, without an option to disable it. Not worth it.

Working fine except it no longer works for Woolworths.

Able to track all my spending habits across all my devices! The only thing it doesn't do is track my spending directly though the iconic's app which I think would be an aswesome next step ;)

Really like the prompter app itself and generally happy with it. Must admit to still waiting for purchase points from The Good Guys and other retailers about 3800 points starting from last July which are supposed to be calculated within 3 months max.

Has Woolworths withdrawn their support for this app? It no longer recognises the site which is really frustrating.

It has worked perfectly so far...I read that not all of QANTAS' "stores" support it so I was prepared. I have the QANTAS store link bookmarked and go through there if I am not prompted. Will keep using it.

I doubt very much that this is extension is working I guess we'll see? My experience with everything Qantas has been so very disappointing in the last year that I no longer actually have words to describe it. I have lodged many calls & emails with customer service/loyalty & travel money departments, your Facebook team over and over since June 4th this year and STILL you have not helped me. My most recent reference number is: Qantas Loyalty - SR2808189 with travel money Manager Aldwin with promised to call me back - I have now been waiting over 2 weeks again! Considering this is a serious security breach of mine and I am sure, many other people's accounts I think it's time for the Financial Ombudsman to hear about this and also the media. Please, don't reply asking me to contact you after everything you have put me through - that's just rude. You know how to reach me - it's been six months now. I am simply bereft. Either fix this or tell me that you are not going to bother to fix it so I can move on please. Sandra Melbourne Australia

I use this extension all the time. It works 50% of the time. I ordered a laptop from Apple in June of 2019. I'm owed 10,000 points for this purchase. I raised it with customer service. I get an email every week saying "we are waiting for apple" still no points. I bought two monitors from Dell on two different days. I received points for one purchase (also in June) and not for the other purchase. Be careful using this extension with purchases from Apple. I suspect there is a bug when Apple asks you to log into your Apple ID to completed the purchase the extension stops tracking the purchase. So now SIX months later I'm still waiting for my 10,000 points.

I'm loving the points tracker. I'd never remember otherwise!

Hit and miss. I've made heaps of purchases and I raised a request about missing points, and the answer was to get a copy of all the receipts and submit them. Well I really don't have time to go back through all my purchases and figure out which ones I need to get a copy of the receipt for. Before the points prompter, I used to just automatically get the points in Ebay anyway, now i have to remember to log in. Also the points prompter sits over the menu, so i have to close the points prompter to access the menu, then try to get the points prompter back to log in?? Painful

excellent widget, makes sure you don't forget the points!

good

Is proving to be very hit and miss ... I've tried using this with eBay purchases for the last couple of months. It works sometimes then others not. For example, on pressing the "Earn Qantas Points" popup in Chrome on the Australian eBay site to track a transaction you get re-turned to the US site. Tracking appears to get disabled when you try and return to the Australian eBay site.

I've made 7 transactions from 31 March to 14 July 2019 with David Jones, Aveda, Bobbi Brown, eBay and Booktopia, each time using the Points-Prompter. Transaction value was nearly $2250 or around 5000 points. But, none of my transactions have been recorded. Completely useless extension.

Pretty good, but doesn't prompt on all the sites covered by FF points yet which is weird. They do warn you of that when you sign up, which is good but this ap will be amazing when they can get it to work on all sites. :)

More value to use Shopback or Cashrewards where the rebate per $1 spent is greater and you actually get a cash rebate, and there are more stores like Amazon and Uber Eats. Shopback has been great with very competitive rates in the recent months.

Works really well. Good test site is Binglee.com.au some of the other retailers don't seem to have signed up yet.

Hit and miss.... Im currently on Supercheap Auto site and it hasn't prompted me that its an affiliated site.

Perfect for ebay users