From February 11th, 2015 to September 2nd, 2021, 43% user give 5-star rating, 14% user give 4-star rating, 7% user give 2-star rating, 36% user give 1-star rating. for Zoho Assist - FREE Remote Support Tool chrome extension.
I don't like this can you please add the "Remove" Button creator
We love this app. We use it company wide, and now that they added Video and Voice, it is even more awesome. These guys take security seriously.
so bad
This is a great extension, however the url has recently changed from meeting.zoho.com/assist-start to meeting.zoho.com/meet-start. The extension has not been updated to match and has resulted in 404 errors which have confused our users. Please correct this and we will update our review.
its really free.. I love using it.. thank you for this
I can't say if I like it or not. I can't get past the email validation to actually try the application. I receive the verification code, enter it into the validation form, and receive the "your email has been added" message, but every time I try to login, I get sent back to the "your account isn't verified" screen to go through the validation process once again. Fix this and I may actually be able to try to use it.
I send the email invite, takes me to "page isn't working." Tried multiple times.
What a fantastic app!! My 75-year-old father was having printer issues. I was trying to get him to give me the access code for Chrome Remote desktop, but he could not figure it out. So I started searching the Chrome store and came across Zoho Remote desk. To my amazement, I added the extension, emailed the link to a new session. He clicked the link, then clicked download and 2 minutes or less I was connected. I was able to resolve his offline issues with his HP Officejet 6600. We had to restart his computer several times, but each time his computer restarted, I started a new session, emailed him the link and I would connect. I have used Chrome remote desktop in the past, but it times out. Going forward Zoho remote desktop is my goto for remote support. If you need to monetize this app to keep it alive, offer a one-time use fee and also, a monthly fee for heavier users. I will gladly pay to keep this app alive. Thank you to the developers for creating such a user-friendly app. Rob from Canada.
It's not free!! Don't say it's free when it's not...?
This is exactly what I've needed to help my customers!
Link for "Access Remote computers in Unattended mode" no longer working.
Not the fastest but thats ok since its free. More importantly it gets around UAC with a funky "service mode" 5 start for that alone :-)
Very nice for free. Limitations as I see them are, no clipboard or file sharing, and low bandwidth. The bandwidth problem could be helped a bit by an option to turn off the desktop background. But otherwise, simple to connect and use. If the pro version is better on speed, it will be a viable option for many.
Just awesome!! and if they can keep the pricing for pro that reasonable soon there will be no other out there who can compete.