From January 25th, 2022 to April 9th, 2023, 100% user give 1-star rating. for PSI Bridge Online Proctoring Extension chrome extension.
I cant to launche my test, PSI is not working, I cant take my test
After completing all the steps to allow PSI to proctor my exam, it still doesn't work. I have been on hold for 20 minutes waiting for tech support. This is beyond ridiculous and companies do not need to use this service to proctor the exam.
This is a terrible website I had an 8:00 pm appt to take my exam I hit Launch but nothing happens. Where and who is my proctor? This is very poor.
I have been logged in for over an hour. Could not launch the exam until 30 mins prior to start time. I followed the instructions for day of exam and never got to launch the actual exam. Poor system!
I've been waiting to take my exam and it is not launching.
This is the second time I've tried to take my exam. The first time the computer version of my macbook air was too old. Now the PSI Bridge online proctoring extension DOES NOT WORK. It's been 3 months and I still can't take my exam. All of these reviews are true, the extension doesn't work, and it's horribly organized. Such a waste of time and money. I missed my exam AGAIN. IT MAKES YOU PUT 1 STAR BUT THIS IS NEGATIVE 5 STARTS. 0 STARS. NEVER AGAIN. WORST TESTING COMPANY IN EXISTENCE.
could not launch my exam. terrible extension and when i dialed in for support they hung up on me.
Very difficult and caused a lot of problems. I was unable to do my exam.
I have many experience taking online testing with webcams and lockdown browser and this was 1000% the worst program you can download. Slow (You will not start your exam on time! I and many others were an hour and a half late to start an Exam), weird requirements (can't even take a sip of water without them flagging you), slow, slow slow, unclear instructions, system just looks outdated, not a nice experience to take a test. Just take your test in person if the other option is PSI online. You will save so much time.
This was such an awful experience. Not only did it make me an hour late to my exam, once I finally was able to get in, it booted me out. I tried to relaunch it multiple times, reached out to customer service and live chat and nobody could help me. It was incredibly frustrating and made this an awful testing experience. Will be taking my test in person.
Does not work, missed my exam
It's worth going 100+ miles to a proctoring center if you need to. The chat function wasn't working the first two attempts so they just booted me out, and after getting "everything" resolved with my sponsor and PSI it had already been an hour and a half. This was such a hassle, by the time I was aloud to start my test the exam window was already closed so it wouldn't even let me take the test after going through the proctor setup. Hoping to hear back about a reschedule or a refund.
Would NEVER like to use this extension again. I was over half an hour late to my exam because instructions for this extension were very unclear. I had to call Support (they were very helpful btw). Shouldn't have been a problem in the first place. Apparently, my proctor was trying to give me instructions for the exam but the LiveChat bar never showed up until I chose to close and re-open the browser again. Then, I had to do the whole identification process again which just took up more of my exam time. The LiveChat bar at the top constantly covers parts of the questions which was very annoying trying to read through
worst of the worst, wasted so many peoples time and money
Exam started @ 3p could not take for technical difficulties. Hope I can reschedule exam
The worst program for testing RIDICULOUS
Made the CPU on my laptop go to 100% and made the whole computer extremly sluggish.